A reply pauses the sequence — automatically

Last verified 2026-07-01

Nothing burns trust faster than a scheduled follow-up sent after someone already replied. Klosent makes that impossible.

How it works

  • When a reply arrives, it's matched to the prospect by their exact email address or LinkedIn profile.
  • Every active sequence for that prospect is paused immediately and marked Replied.
  • The conversation appears in Konvos with a Replied badge, ready for a human.
The pause is automatic, but resuming is not. After a reply, the next move is always yours.
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