The old words for outbound describe activity: dials, sequences, SDRs. We named the things that actually matter to you, the outcomes and the people, so the language points at the result.
Formerly "a booked meeting"
A booked, qualified meeting with someone who fits your ICP, set onto your calendar. We close the MEETING; you close the DEAL. It is the unit that actually matters, so it is the unit we price and report on: on the managed tiers, $150 per Klose, charged only when the meeting fits your ICP.
Why the name: Activity is easy to fake; a Klose is not. Naming the outcome keeps everyone honest about the only number that pays.
Formerly "an SDR" or "appointment setter"
A dedicated human who works every reply within hours, qualifies, and books your Kloses. They close the meeting onto your calendar; you close the deal. One person, accountable to your calendar.
Why the name: An SDR is a seat to manage. A Konnector is an outcome you rent: same human skill, none of the hiring, training, or churn.
Formerly "a cold caller"
A dedicated human making live calls alongside the social and warm-email channels, so the warmest replies get a real conversation fast.
Why the name: Channels work best in concert. Voice is the human dial that turns a warm reply into a conversation, not another untouched lead.
Formerly "the client Slack" or "status call"
A private shared channel with your Pod. Ask anything, see everything, in real time. No black box, no weekly mystery.
Why the name: Most outbound is opaque until the monthly call. The War Room makes the work visible while it happens.
Formerly "onboarding" or "the slow first months"
Your first two months while we dial the campaigns in. On the managed tiers, every Klose booked during the Ramp is free; the $150 per Klose only starts once the engine is humming.
Why the name: Every engine takes a few weeks to find its rhythm. We carry that risk instead of charging you for it.
Formerly "your account team"
The small human crew behind a managed workspace: an Account Manager, a Konnector, and (on Command) a Voice, working one engine together.
Why the name: Not a faceless agency and not a lone freelancer. A named, small team that owns your pipeline end to end.
Formerly "enrichment credits"
The gold credits that unlock a contact's real email and mobile phone. A verified email costs 1 Koin, a mobile phone 8 Koins, and you spend them only when we actually find the data, so you never pay for a dead end.
Why the name: Most tools charge per lookup whether or not they find anything. Koins only leave your balance on a hit, so your spend maps to data you can actually use.
Klosent started from a simple frustration: outbound tools fill your inbox with replies, then let them sit. The software was never the hard part. The follow-through was.
So we built the engine to run multichannel outreach the warm, human-paced way (we do not spray), and we put a human on every reply. The name says the job: turn outreach into Kloses.
The vocabulary on this page is how we keep ourselves pointed at outcomes, for a founder, a seller, or an agency running it for many clients.